Slovenia – Update on measures taken to limit the spread of the coronavirus

19 März, 2020

Further to EmIS 107/2020, the designated operator of Slovenia, Pošta Slovenije, wishes to inform other Union member countries and their designated operators that, in order to further reduce the risk of the spread of the novel coronavirus (COVID-19) and to keep its staff and customers safe, it is suspending signature on delivery for inbound items insofar as possible.

In order to avoid human contact, Pošta Slovenije will deliver items using alternative delivery methods where possible. This includes delivery to agreed locations without physical contact (e.g. P.O. boxes, mailboxes, parcel lockers) and delivery without signature (to this end, a new “contact-free delivery” status for internal items has been introduced within the domestic Track & Trace system).

These measures were introduced on Monday, 16 March 2020, and will remain in place until further notice.

Furthermore, owing to the lack of transport capacity, Pošta Slovenije is currently unable to send mail (letter-post, parcel-post and EMS items) to many countries inside and outside the European Union (the list of which changes on a daily basis). For this reason, Pošta Slovenije has ceased to accept all EMS items, with effect from 17 March 2020. It will continue to accept letter-post and parcel-post items only for those destinations for which transport capacity remains available.

Pošta Slovenije thanks all Union member countries and their designated operators for their understanding and will send updated information via EmIS once the situation has returned to normal.