Account Service Officer

We are looking for a qualified to join our Account Service team in Asendia Hong Kong. In this position, you will assist the manager to build a strong relationship with our customers and assist to manage the team KPI performance to meet the business and customers requirement.
 
Standort: Hong Kong
Position: Full-time
Bewerbungsfrist: 30.08.2022
 
Yellow Line

 

Das erwartet dich

 

• Provide business-to-business account servicing and sales support

• Handle customer enquiries, requirements, feedback and complaints to deliver excellent customer service to customers

• Work with team manager to provide trainings and briefings to front-line staff and reinforce the operation processes and uplift team performance

• Manage assigned key accounts and keep an eye on customers’ demand for services

• Act as the interface for customers and internal working partners in handling customers requirement

• Identify and recommend service improvement and opportunities for the managers and senior management

• Prepare statistical report and performance summaries

• Maintain daily operations and achieve the KPI

 

Das bringst du mit

 

• Diploma holder or university graduate in any discipline

• 1-3 years or above related working experience, e-commerce logistic is preferred

• Excellent interpersonal, communication and listening skills

• Independent and detail-oriented with positive attitude

• Good command in both spoken and written English, Mandarin and Cantonese

• Immediate available is highly preferable

 

 

 

 

Was wir bieten

 

Bei Asendia erwartet dich ein internationales und spannendes Arbeitsumfeld. Wir pflegen eine offene Unternehmenskultur und freuen uns, wenn du dich und deine Ideen aktiv einbringst. Wir bieten dir ein angenehmes Betriebsklima durch die Arbeit in engagierten Teams. Das Aufgabenspektrum ist breit gefächert und es erfolgt ein individuelles Einarbeitungsprogramm.

 

Haben wir dein Interesse geweckt?

Dann freuen wir uns auf deine aussagekräftige Bewerbung vorzugsweise per E-Mail an:

recruitment.hk@asendia.com 
 
 

Bei Rückfragen wende dich bitte an:

Ms. Kennis Tse, Human Resources Manager Asendia Hong Kong
kennis.tse@asendia.com