Collaborate closely with Sales, Warehouse & Operation and Finance team in day-to-day operations

Assist Account Services Manager to monitor team performance, daily coaching to Account Services officer/executive, identify loopholes and modify existing workflows

Assist Account Services Manager to work with Headquarter and Regional offices to drive business initiative projects and manage deliverables

Maintain and build up relationship with existing key accounts to support business growth

Create and manage regular and ad-hoc reports according to business needs

Perform ad-hoc tasks assigned by Account Services manager and Management

At least 5 years’ working experience in Customer Service/Account Service field and 2 years’ experience in team management

Degree holder in Business Administration, Commerce or related disciplines

Good team leader, self-motivated, proactive, flexible and well organized

Able to meet tough deadline & withstand pressure

Experience in Logistic/E-commerce industry is highly preferred