• Act as a key liaison between users, IT and vendors throughout the project implementation process. Collect users requirements from project stakeholders and analyse business needs and impacts;

• Validate requirements against business objectives. Ensure that the requirements or designs deliver business value and directly support the business objectives and goals;

• Define Business solution options. Identify, explore and describe the solution options with proper documentation in user requirement specifications that would achieve the business need;

• Prepare documentations including user requirement, functional specification and system testing;

• Oversee implementation process; manage programmers and vendors to stay within deadlines & budgets;

• Coordinate with users on User Acceptance Test & Training;

• Work closely together with product owner to develop a rollout plan for several IT products for the APAC region

• Degree / Diploma in Information Technology / Computer Science or related disciplines;

• Minimum of 3 years relevant working experience;

• Knowledge in ERP system, eCommerce system;

• Superior analytical and problem-solving abilities;

• Excellent communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language;

• Excellent facilitation and influencing skills, including ability to work effectively across a large organization, developing strong cross–functional relationships;

• Good command of written and spoken English, Cantonese & mandarin