You are the first point of contact together with your colleagues in the IT Technical Department, managing IT related requests incl. workplace management.

You assist customers with our application program interface (API) and provide 1st and 2nd line support to end users with our APIs.

You monitor all requests in our CRM tool (Sugar) for a fluent handling process.

You will work closely and act as a liaison between departments such as Sales and Customer Service.

You aid the team in identifying the root cause of issues for customers and alongside your line manager to ensure there are lesson learned from takeaways.

You have a bachelor´s degree in computer science or similar.

You know what an API is, you understand its usefulness and have already worked with APIs.

Knowledge of any coding languages like Python, PHP etc.

You are no stranger to the following terms: HTTP protocol, REST API, OAuth2, JSON. 

You are a self-starter and you are able to work well within a team and individually. You are able to influence without authority within and outside of the business.

You are a team player and always have the team in mind in your way of working.

You are interested in working in international e-commerce logistics, curious and always looking for ways to bring efficiencies to a process.

You are fluent in Dutch and English. French is a plus.