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Service-Updates

Coronavirus:
Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein.

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Lokal Updates

23 December, 2020

Update | Surcharge adjustments valid from 1st of January 2021

Liebe Kunden und Geschäftspartner,

18 December, 2020

Update | Availability Asendia Tracking

Liebe Kunden und Geschäftspartner,

10 December, 2020

Update Breaking news | Colissimo parcels to France – DHL announced…

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Colissimo parcels to France - Deliveries during peak season 2020

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Opening Hours and Holidays 20th of November 2020

Liebe Kunden und Geschäftspartner,

19 November, 2020

Update | Brexit information 11th of November 2020

Liebe Kunden und Geschäftspartner,

6 November, 2020

Update | Suspended countries 6th of November 2020

Liebe Kunden und Geschäftspartner,

27 October, 2020

Update | Colissimo Pakete Frankreich – Einlieferungen und Zustellungen…

Liebe Kunden und Geschäftspartner,

19 October, 2020

Update | Neuer Prozess für kontaktlose Zustellung - Colissimo Pakete…

Liebe Kunden und Geschäftspartner,

5 October, 2020

Update | Direct Mail to France - DESTINEO Intégral in KUBs

Liebe Kunden und Geschäftspartner,

2 October, 2020

Update | New surcharges for Chile, New Zealand and Taiwan valid from 5th…

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11 September, 2020

Update | New surcharge for Portugal valid from 14th of September 2020

Liebe Kunden und Geschäftspartner,

14 August, 2020

Update | Surcharge adjustments for Canada and the USA valid from 17th of…

Liebe Kunden und Geschäftspartner,

Service Updates

12 January, 2021

Croatia – Earthquake

Croatian Post Inc., would like to inform other Union member countries and their designated operators that, owing to the devastating earthquake on 29…

12 January, 2021

South Africa – Update on lockdown

Following the announcement by the South African President on 11 January 2021, the designated operator of South Africa, South African Post Office (SAPO),…
12 January, 2021

Cuba – Update on the resumption of postal operations

The designated operator of Cuba, Correos de Cuba, asks us to inform other Union member countries and their designated operators that, since 19 November…
11 January, 2021

Correos (ES) - Snow Storms

Due to the extreme weather conditions and due to the heavy snowfall, the collection and delivery of mail is affected throughout the Spanish territory.The…

11 January, 2021

Israel – Extension of lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to an aggravation of the health…

8 January, 2021

Mauritius – Update on international postal services

The designated operator of Mauritius, Mauritius Post, wishes to inform other Union member countries and their designated operators that inbound…

8 January, 2021

Latvia – Update on measures to limit the spread of COVID-19

The designated operator of Latvia, Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian…
7 January, 2021

Morocco – Strike

Poste Maroc, would like to inform other Union member countries and their designated operators that a strike launched on Wednesday, 6 January 2021 is…
7 January, 2021

Morocco – Floods

Poste Maroc, would like to inform other Union member countries and their designated operators that heavy rain in several regions of Morocco has resulted…

7 January, 2021

Barbados – Night-curfew measures to limit the spread of COVID-19

Barbados Postal Service, asks us to inform other Union member countries and their designated operators that, owing to the spike in the number of COVID-19…
5 January, 2021

Korea (Rep.) – Expected delays in postal operations

Korea Post, asks us to inform other Union member countries and their designated operators that several cases of COVID-19 have been confirmed among the…

5 January, 2021

Japan – ITMATT messages

Japan Post, asks us to inform other Union member countries and their designated operators that, although it has been duly submitting ITMATT messages since…

5 January, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

5 January, 2021

Chad – Measures to limit the spread of COVID-19

The designated operator of Chad, the Société Tchadienne des postes et de l'Epargne (STPE), asks us to inform other Union member countries and their…
5 January, 2021

Slovakia – Extension of lockdown

Slovenská pošta, would like to inform other Union member countries and their designated operators that, in response to a significant number of new…
4 January, 2021

Panama – Update on the situation regarding the COVID-19 pandemic

Correos de Panamá, asks us to inform other Union member countries and their designated operators that the national government has issued Executive Decree…

4 January, 2021

Serbia – Provision of international postal services

Public Enterprise Post of Serbia, asks us to inform other Union member countries and their designated operators that, following the lifting of the state…

30 December, 2020

Greece – Extension of national lockdown

Hellenic Post (ELTA) would like to inform other Union member countries and their designated operators that the Greek Government has extended the general…

28 December, 2020

Saudi Arabia – New regulations for the transmission of electronic advance…

Saudi Post Corporation, wishes to inform other Union member countries and their designated operators that, in accordance with the relevant provisions of…

28 December, 2020

Israel – Lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to the increasing number of people…

23 December, 2020

El Salvador – Resumption of postal services

Correos de El Salvador wishes to inform other Union member countries and their designated operators that its international inbound mail services are…

23 December, 2020

Oman – Shifting of operations

Oman Post Company, wishes to inform other Union member countries and their designated operators that it is planning to shift operations from the old…

23 December, 2020

Mongolia – New measures to limit the spread of COVID-19

Mongol Post, asks us to inform other Union member countries and their designated operators that, owing to the increasing number of COVID-19 infections,…

23 December, 2020

Poland – Update on the acceptance of international mail

Poczta Polska, wishes to update other Union member countries and their designated operators on the current situation regarding the acceptance of…

22 December, 2020

Viet Nam – Back to normal

The designated operator of Viet Nam, VNPost, asks us to inform other Union member countries and their designated operators that the COVID-19 situation in…

22 December, 2020

Portugal – Lockdown

The designated postal operator of Portugal, CTT Correios de Portugal, would like to inform other Union member countries and their designated operators…

21 December, 2020

Canada – Update on mail services in view of COVID-19

The designated operator of Canada, Canada Post, asks us to inform other Union member countries and their designated operators that it continues to…

21 December, 2020

Slovenia – Further lockdown restrictions

The designated operator of Slovenia, Pošta Slovenije, wishes to inform other Union member countries and their designated operators of the continuation of…

21 December, 2020

Lithuania – Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian…

21 December, 2020

Brazil – Closure of force majeure case

The designated operator of Brazil, Correios, wishes to inform other Union member countries and their designated operators that it will close the case of…

21 December, 2020

Slovakia – Lockdown

The designated postal operator of Slovakia, Slovenská pošta, would like to inform other Union member countries and their designated operators that, in…

21 December, 2020

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…
16 December, 2020

Thailand – End of flooding

The designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their designated operators that the heavy rain…

16 December, 2020

South Africa – Resumption of services

The designated operator of South Africa, South African Post Office, asks us to inform other Union member countries and their designated operators that…

16 December, 2020

Latvia – Update on measures to limit the spread of COVID-19

Tdesignated operator of Latvia, Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian government…

4 December, 2020

Italy – IT issues

Poste Italiane, wishes to inform other Union member countries and their designated operators that an intermittent issue has been detected with regard to…

4 December, 2020

Thailand – Flooding

Thailand Post, would like to inform other Union member countries and their designated operators that heavy rain in southern Thailand is causing floods in…
2 December, 2020

Czech Post (CZ) - EDI issues

The problem has still not been resolved yet.

Currently the RESDES and RESCON messages are created in the IPS database but can't be send out to GXS.

Our IT…

2 December, 2020

Hong Kong – New measures to limit the spread of COVID-19

Hongkong Post asks us to inform other Union member countries and their designated operators that the Government has announced special work arrangements,…
1 December, 2020

Luxembourg – Measures to limit the spread of COVID-19

The designated operator of Luxembourg, Post Luxembourg, asks us to inform other Union member countries and their designated operators that, given the…

1 December, 2020

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

1 December, 2020

Netherlands – Measures to limit the spread of COVID-19

The designated operator of the Netherlands, PostNL, asks us to inform other Union member countries and their designated operators that, owing to the…

19 November, 2020

Malta – Update on measures to limit the spread of COVID-19

The designated operator of Malta, MaltaPost p.l.c., wishes to remind other Union member countries and their designated operators that, owing to the…

19 November, 2020

Cuba – Resumption of postal operations

The designated operator of Cuba, Correos de Cuba, asks us to inform other Union member countries and their designated operators that all international…
19 November, 2020

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…
19 November, 2020

Slovenia – Further lockdown restrictions

The designated operator of Slovenia, Pošta Slovenije, wishes to inform other Union member countries and their designated operators that the Slovenian…

19 November, 2020

Denmark – Update on measures to minimize the spread of COVID-19

The designated operator of Denmark, Post Danmark (PostNord Denmark), wishes to inform other Union member countries and their designated operators that the…
18 November, 2020

Jamaica – Extension of national curfew

Jamaica Post wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

17 November, 2020

Portugal – State of emergency

The designated operator of Portugal, CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the…

13 November, 2020

Lebanon – Nationwide lockdown

LibanPost, wishes to inform other Union member countries and their designated operators that, in order to combat the resurgence of the COVID-19 pandemic,…

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