Service-Updates

Coronavirus:
Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein.

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Lokal Updates

11 June, 2021

Update | Summer Sales in France

Liebe Kunden und Geschäftspartner,

28 May, 2021

Update | Surcharge adjustments valid from 1st of June 2021

Liebe Kunden und Geschäftspartner,

6 May, 2021

Update | Planned Downtime | Asendia Tracking between 7 May 2021 to 9 May…

Liebe Kunden und Geschäftspartner,

30 April, 2021

Update | Surcharge adjustments valid from 1st of May 2021

Liebe Kunden und Geschäftspartner,

1 April, 2021

Update | Opening hours Easter holidays 2021

Liebe Kunden und Geschäftspartner,

29 March, 2021

Update | Colissimo parcels to France - Opening days for Easter in Erstein

Liebe Kunden und Geschäftspartner,

26 March, 2021

Update | Surcharge adjustments valid from 1st of April 2021

Liebe Kunden und Geschäftspartner,

10 February, 2021

Update | Delays due to weather conditions

Liebe Kunden und Geschäftspartner,

4 February, 2021

Update | Direct Mail to France – DESTINEO Integral without posting date

Liebe Kunden und Geschäftspartner,

29 January, 2021

Update | Surcharge adjustments valid from 1st of February 2021

Liebe Kunden und Geschäftspartner,

23 December, 2020

Update | Surcharge adjustments valid from 1st of January 2021

Liebe Kunden und Geschäftspartner,

18 December, 2020

Update | Availability Asendia Tracking

Liebe Kunden und Geschäftspartner,

10 December, 2020

Update Breaking news | Colissimo parcels to France – DHL announced…

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Colissimo parcels to France - Deliveries during peak season 2020

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Opening Hours and Holidays 20th of November 2020

Liebe Kunden und Geschäftspartner,

19 November, 2020

Update | Brexit information 11th of November 2020

Liebe Kunden und Geschäftspartner,

6 November, 2020

Update | Suspended countries 6th of November 2020

Liebe Kunden und Geschäftspartner,

27 October, 2020

Update | Colissimo Pakete Frankreich – Einlieferungen und Zustellungen…

Liebe Kunden und Geschäftspartner,

19 October, 2020

Update | Neuer Prozess für kontaktlose Zustellung - Colissimo Pakete…

Liebe Kunden und Geschäftspartner,

5 October, 2020

Update | Direct Mail to France - DESTINEO Intégral in KUBs

Liebe Kunden und Geschäftspartner,

2 October, 2020

Update | New surcharges for Chile, New Zealand and Taiwan valid from 5th…

Liebe Kunden und Geschäftspartner,

11 September, 2020

Update | New surcharge for Portugal valid from 14th of September 2020

Liebe Kunden und Geschäftspartner,

14 August, 2020

Update | Surcharge adjustments for Canada and the USA valid from 17th of…

Liebe Kunden und Geschäftspartner,

Service Updates

23 July, 2021

Luxembourg – Extreme flooding

Post Luxembourg, asks us to inform other Union member countries and their designated operators that exceptionally heavy rain has caused extreme flooding…

20 July, 2021

Australia – Measures to limit the spread of COVID-19

Australia Post, asks us to inform Union member countries and their designated operators that its daily operations are being affected by government…
20 July, 2021

Germany – Extreme flooding

Deutsche Post AG, would like to inform other Union member countries and their designated operators that exceptionally heavy rain has caused extreme…

15 July, 2021

Belgium – Extreme flooding

Belgium, bpost, asks us to inform other Union member countries and their designated operators that exceptionally heavy rain has caused extreme flooding in…
14 July, 2021

Thailand – Extension of the state of emergency

Thailand Post would like to inform other Union member countries and their designated operators that, as a result of a significant number of new COVID-19…

5 July, 2021

Thailand – Temporary closure of some post offices

Thailand Post, would like to inform other Union member countries and their designated operators that, following a number of confirmed cases of COVID-19…
5 July, 2021

Mauritius – Easing of restrictions

Mauritius Post, wishes to inform other Union member countries and their designated operators that the Government of Mauritius has announced the easing of…
5 July, 2021

Samoa – Extension of state of emergency

Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…
5 July, 2021

New Zealand – Lifting of measures to limit the spread of COVID-19

New Zealand Post, asks us to inform other Union member countries and their designated operators that the New Zealand Government decided to end the level-2…
1 July, 2021

Australia – Measures to limit the spread of COVID-19

Australia Post, asks us to inform other Union member countries and their designated operators of new restrictions in place to minimize the spread of…

1 July, 2021

Lithuania Post (LT) - Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other postal operators that the Government of Lithuania has declared the end of…
25 June, 2021

New Zealand – Measures to limit the spread of COVID-19

​New Zealand Post, asks us to inform other Union member countries and their designated operators that, as a result of a recent confirmed case of COVID-19…
22 June, 2021

Lebanon – End of strike

LibanPost, wishes to inform other Union member countries and their designated operators that the general strike ended on Friday, 18 June 2021.

LibanPost…

21 June, 2021

Sri Lanka – Lifting of measures to limit the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that the…

18 June, 2021

Thailand – Return to normal operations at Laksi mail processing centre

Thailand Post, would like to inform other Union member countries and their designated operators that operations at the Laksi mail processing centre, which…
18 June, 2021

Lebanon – Strike

LibanPost, wishes to inform other Union member countries and their designated operators that a general strike has been taking place across the country…

16 June, 2021

Slovenia – End of lockdown

Pošta Slovenije, wishes to inform other Union member countries and their designated operators that the lockdown announced in EmIS 587/2020 has ended…

16 June, 2021

Hellenic Post ELTA (GR) - 24hour strike

The Association of the Civil Servants have announced a 24-hour strike on Wednesday June the 16th, also the Confederation of the Greek workers, have…

15 June, 2021

Sri Lanka – Update on measures to limit the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that,…

11 June, 2021

Guatemala – Update on postal services following Storm Eta

The designated operator of Guatemala, the General Directorate of Posts and Telegraphs, would like to inform other Union member countries and their…

11 June, 2021

New Zealand – End of flooding

​New Zealand Post, asks us to inform other Union member countries and their designated operators that, thanks to the swift implementation of contingency…
9 June, 2021

Jamaica - Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

9 June, 2021

Portugal – Lifting of lockdown

CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 56/2021 has…
9 June, 2021

Brazil – Delays to inbound mail at Curitiba international mail processing…

Empresa Brasileira de Correios e Telégrafos (ECT), asks us to inform other Union member countries and their designated operators that a number of cases…

9 June, 2021

Samoa – Extension of state of emergency

Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

7 June, 2021

Estonia – Lifting of measures to minimize the spread of COVID-19

Estonian Post, would like to inform other Union member countries and their designated operators that postal services will resume as normal, without…
7 June, 2021

Mauritius – Extension of lockdown

Mauritius Post, wishes to inform other Union member countries and their designated operators that the Government of Mauritius has extended the current…
7 June, 2021

Sri Lanka – Update on measures to limit the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that,…

2 June, 2021

Nepal – Update on international flights

Nepal Post asks us to inform other Union member countries and their designated operators that the Civil Aviation Authority of Nepal (CAAN) has partially…

2 June, 2021

Malaysia – Update on measures to minimize the spread of COVID-19

Pos Malaysia asks us to inform other Union member countries and their designated operators that, in response to a significant number of new infections…

2 June, 2021

Palestine – Resumption of postal operations

Palestine, as an observer of the ‎UPU's work with the right to directly exchange postal services with Union member ‎countries, has asked the International…

1 June, 2021

New Zealand – Flooding

New Zealand Post, asks us to inform other Union member countries and their designated operators that heavy rain in the South Island of New Zealand since…
1 June, 2021

Australia – Update on inbound mail

Australia Post, asks us to inform other Union member countries and their designated operators that inbound letter-post items are no longer being affected…
31 May, 2021

Lithuania – Extension of national lockdown

Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Government of Lithuania has extended the full…

26 May, 2021

Mali – End of strike

Further to EmIS 149/2021, the designated operator of Mali, La Poste du Mali, wishes to inform other Union member countries and their designated operators…
25 May, 2021

Mali – Strike

La Poste du Mali, wishes to inform other Union member countries and their designated operators that the National Workers' Union of Mali (UNTM) has called…

25 May, 2021

Sri Lanka – Update on measures to limit the spread of COVID-19

Sri Lanka Department of Posts, wishes to inform all other Union member countries and their designated operators that, owing to rapid spread of COVID-19,…

25 May, 2021

Romania -Measures to minimize spread of COVID 19

Romania Post situation: State of alert extended until mid-June. Average number of new cases at national level below 1.5/1000. Lighter restrictions: no…
21 May, 2021

Thailand – Delays to inbound mail services at Laksi mail processing centre

Thailand Post, would like to inform other Union member countries and their designated operators that cases of COVID-19 have been confirmed among operating…

18 May, 2021

Slovakia – End of state of emergency

Slovenská Pošta, would like to inform other Union member countries and their designated operators that the state of emergency previously announced has now…
18 May, 2021

Slovenia – Further extension of lockdown

Pošta Slovenije, wishes to inform other Union member countries and their designated operators that, although the Government of Slovenia has eased certain…

14 May, 2021

Thailand – Update on the reopening of the Suvarnabhumi office of exchange

Thailand Post, would like to update other Union member countries and their designated operators on the situation at the Suvarnabhumi office of exchange…

14 May, 2021

Palestine – Disruption of postal operations

Palestine, as an observer of the ‎UPU's work with the right to directly exchange postal services with Union member ‎countries, has asked the International…

14 May, 2021

Fiji – Measures to minimize the spread of COVID-19

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that, owing to the coronavirus pandemic and though some…
14 May, 2021

Nepal – Extension of suspension of international flights to Nepal

Nepal Post, asks us to inform other Union member countries and their designated operators that the Civil Aviation Authority of Nepal (CAAN) has extended…
12 May, 2021

Samoa – Extension of state of emergency

Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

12 May, 2021

Nepal – Extension of lockdown in the Kathmandu Valley

Nepal Post, asks us to inform other Union member countries and their designated operators that the Nepalese Government has decided to extend the lockdown…

12 May, 2021

Israel – Possible interruptions and delays in the distribution and…

Israel Postal Company, would like to inform other Union member countries and their designated operators that interruptions and delays in the distribution…
11 May, 2021

Colombia – Update on measures to limit the spread of COVID-19

Servicios Postales Nacionales S.A. 4-72, asks us to inform other Union member countries and their designated operators that, as an essential service, the…

11 May, 2021

Vietnam – Update on measures to limit the spread of COVID-19

VNPost, would like to inform other Union member countries and their designated operators that, in response to a significant number of new COVID-19…