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Service-Updates

Coronavirus:
Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein.

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Lokal Updates

27 October, 2020

Update | Colissimo Pakete Frankreich – Einlieferungen und Zustellungen…

Liebe Kunden und Geschäftspartner,

19 October, 2020

Update | Neuer Prozess für kontaktlose Zustellung - Colissimo Pakete…

Liebe Kunden und Geschäftspartner,

5 October, 2020

Update | Direct Mail to France - DESTINEO Intégral in KUBs

Liebe Kunden und Geschäftspartner,

2 October, 2020

Update | New surcharges for Chile, New Zealand and Taiwan valid from 5th…

Liebe Kunden und Geschäftspartner,

11 September, 2020

Update | New surcharge for Portugal valid from 14th of September 2020

Liebe Kunden und Geschäftspartner,

14 August, 2020

Update | Surcharge adjustments for Canada and the USA valid from 17th of…

Liebe Kunden und Geschäftspartner,

Service Updates

20 October, 2020

Slovakia – Update on measures to limit the spread of COVID-19

The designated operator of Slovakia, Slovenská pošta, would like to inform other Union member countries and their designated operators that, owing to the…
14 October, 2020

New Zealand – Lifting of measures to minimize the spread of COVID-19

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that the…
13 October, 2020

Kyrgyzstan – Acceptance of international airmail

Kyrgyz pochtasy, would like to inform other Union member countries and their designated operators that, with effect from 21 September 2020, it is once…

13 October, 2020

Macao, China – Suspension of postal services

The designated operator of Macao, China, Macao Post, asks us to inform other Union member countries and their designated operators that all postal…
12 October, 2020

Cayman Islands – Resumption of postal services

The designated operator of the Cayman Islands, Cayman Islands Postal Services, asks us to inform other Union member countries and their designated…
7 October, 2020

Estonia – Update on measures to limit the spread of COVID-19

Eesti Post, asks us to inform other Union member countries and their designated operators that, with effect from 1 October, all inbound items will be…

7 October, 2020

Australia – Easing of stage 4 restrictions in Melbourne

Australia Post, asks us to inform other Union member countries and their designated operators that the government has eased the stage 4 restrictions in…

7 October, 2020

Cayman Islands – Suspension of postal services

Cayman Islands Postal Services, asks us to inform other Union member countries and their designated operators that it has suspended all postal services…
7 October, 2020

Guatemala – Resumption of international mail services

The General Directorate of Posts and Telegraphs, would like to inform other Union member countries and their designated operators that it is again able to…
7 October, 2020

Zimbabwe – Update on national lockdown

Zimbabwe Posts (Pvt) Ltd (Zimpost), would like to inform other Union member countries and their designated operators that the Government of Zimbabwe has…

30 September, 2020

Cyprus – Update on postal services

Cyprus Post, asks us to inform other Union member countries and their designated operators that a number of air carriers are once again operating flights…

30 September, 2020

Australia Post (AU) - Ban on some food products into Australia

Australia Post would like to advise of additional screening measures on inbound mail into Australia for new biosecurity risks, see attached notice.

The…

30 September, 2020

Honduras (Rep.) – Resumption of inbound mail service

Further to EmIS, announcing that the entire territory of Honduras (Rep.) will remain in lockdown ‎until 4 October 2020 (or a later date to be communicated…

30 September, 2020

Bhutan – Lifting of lockdown

The designated operator of Bhutan, Bhutan Post, asks us to inform other Union member countries and their designated operators that the lockdown has been…

30 September, 2020

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

24 September, 2020

Honduras – Continuation of lockdown

e designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

24 September, 2020

China (People’s Rep.) – Back to normal

China Post, asks us to inform other Union member countries and their designated operators that it is closing the case of force majeure relating to the…

24 September, 2020

China (People’s Rep.) – End of flooding

The designated operator of China (People’s Rep.), China Post, asks us to inform other Union member countries and their designated operators that the…

23 September, 2020

El Salvador – Gradual resumption of postal services

The designated operator of El Salvador, Correos de El Salvador, wishes to inform other Union member countries and their designated operators that the…

23 September, 2020

Grenada – Update on the resumption of postal operations

The designated operator of Grenada, Grenada Postal Corporation, asks us to inform other Union member countries and their designated operators that Grenada…

18 September, 2020

Panama – Update on measures to limit the spread of COVID-19

The designated operator of Panama (Rep.), Correos de Panamá, asks us to inform other Union member countries and their designated operators that, owing to…

18 September, 2020

Bolivia – Lifting of measures to limit the spread of COVID-19

The designated operator of Bolivia, Agencia Boliviana de Correos, asks us to inform other Union member countries and their designated operators that the…

18 September, 2020

Nepal – Resumption of domestic and incoming international flights

The designated operator of Nepal, Nepal Post, asks us to inform other Union member countries and their designated operators that the Government of Nepal…

16 September, 2020

Comoros – Opening of borders and resumption of operations

The Société Nationale des Postes et Services Financiers (SNPSF), wishes to ‎inform other Union member countries and their designated operators that…

15 September, 2020

Israel – Lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to the increasing number of people…

15 September, 2020

Poland - Continuation of COVD-19 measures

​The designated operator of Poland, Poczta Polska, wishes to inform other Union member countries and their designated operators that the measures aimed at…
15 September, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

15 September, 2020

Hong Kong, China – Lifting of measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the…
14 September, 2020

Malawi – Partial resumption of inbound and outbound mail operations

The designated operator of Malawi, Malawi Post Corporation (MPC), asks us to inform other Union member countries and their designated operators that,…

14 September, 2020

Jamaica – Update on postal services

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

14 September, 2020

Bhutan – Partial lifting of lockdown

The designated operator of Bhutan, Bhutan Post, asks us to inform other Union member countries and their designated operators that the Royal Government of…

14 September, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

14 September, 2020

Ecuador – Designation of the postal operator

The Ministry of Telecommunications and Information Society of Ecuador asks us to inform other Union member countries and their designated operators that,…

8 September, 2020

Philippines – Update on measures to minimize the spread of COVID-19

The designated operator of the Philippines, PHLPost, asks us to update other Union member countries and their designated operators on the stringent social…
8 September, 2020

Botswana – Continued airport closures

The designated operator of Botswana, Botswana Postal Services (BotswanaPost), would like to inform other Union member countries and their designated…
8 September, 2020

Haiti – Back to normal

The designated operator of Haiti, the Office des postes d'Haïti, asks us to inform other Union member countries and their designated operators that all…
3 September, 2020

Samoa – Extension of state of emergency and update on mail services

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

3 September, 2020

Australia – Stage 4 restrictions in Melbourne

Australia Post, asks us to inform other Union member countries and their designated operators that the government has imposed stage 4 restrictions in…

3 September, 2020

Peru – Update on measures to combat COVID-19

The designated operator of Peru, Servicios Postales del Peru S.A. (SERPOST), wishes to inform other Union member countries and their designated operators…

26 August, 2020

Cayman Islands – Update on measures to limit the spread of COVID-19

The designated operator of the Cayman Islands, the Cayman Islands Postal Service, asks us to inform other Union member countries and their designated…

26 August, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

26 August, 2020

Israel – Update on measures to minimize the spread of COVID-19

The designated operator of Israel, Israel Postal Company, would like to inform other Union member countries and their designated operators that, given the…

26 August, 2020

Philippines – Update on measures to minimize the spread of COVID-19

The designated operator of the Philippines, PHLPost, asks us to update other Union member countries and their designated operators on the stringent social…

26 August, 2020

Jamaica – Update on postal services

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that it is obliged to…

26 August, 2020

Hong Kong, China – Update on measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the special…

23 August, 2020

Vietnam – Disruption to EDI transmissions

VNPost, asks us to inform other Union member countries and their designated operators that, in accordance with the governmental order issued in response…

21 August, 2020

Bhutan – Nationwide lockdown

Bhutan Post, asks us to inform other Union member countries and their designated operators that, in order to contain the local transmission of the novel…

18 August, 2020

Service Alert for France: Roissy PIAC OE to re-open on Saturdays

Dear allThis message has been also sent by Products team via PCPDRoissy PIAC -La Poste Office of Exchange- will reopen on Saturdays as of Saturday 5th of…

18 August, 2020

Hong Kong, China – Measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the special…

17 August, 2020

British Virgin Islands – Update on the COVID-19 situation

The designated operator of the British Virgin Islands, BVI Post, wishes to inform other Union member countries and their designated operators that, owing…

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