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Service-Updates

Coronavirus: Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein. Hier mehr erfahren

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Local Updates

8 December, 2022

Update | Opening hours and last posting dates Christmas & New Year 2022/23

Liebe Kunden und Geschäftspartner,

8 July, 2022

Update | India – Plastic ban

6 July, 2022

Update | Direct Mail to France - DESTINEO - Posting date required again

1 July, 2022

Update | Dieselzuschläge - Fuel surcharges

Update | Dieselzuschläge

30 June, 2022

Update | Unnötige Nachforschungsanträge vermeiden

 

3 June, 2022

Update | e-PAQ Select | Belgium (PostNL) – Delivery Notification

Liebe Kunden und Geschäftspartner,

1 June, 2022

Update | Asendia Shipping System Update on 15th June

Liebe Kunden und Geschäftspartner,

30 March, 2022

Update | Surcharge adjustments valid from 1st of April 2022

Liebe Kunden und Geschäftspartner,

1 March, 2022

Update | Mail, parcels and press items to Russia and Ukraine

Liebe Kunden und Geschäftspartner,

28 January, 2022

Update | Direct Mail to France – DESTINEO Integral without posting date

Liebe Kunden und Geschäftspartner,

12 January, 2022

Update | ePAQ Select | Delays in Southwest France due to bad weather…

Liebe Kunden und Geschäftspartner,

12 January, 2022

Update | ePAQ Select | Delays in Australia due to flooding on Fraser Coast

Liebe Kunden und Geschäftspartner,

17 December, 2021

Update | Surcharge adjustments valid from 20th of December 2021

Liebe Kunden und Geschäftspartner,

25 November, 2021

Update | Opening hours and last posting dates Christmas & New Year

Liebe Kunden und Geschäftspartner,

18 November, 2021

Update | Surcharge adjustments valid from 1st of December 2021

Liebe Kunden und Geschäftspartner,

27 October, 2021

Update | ePAQ Select | Delay in France due to Strike

Liebe Kunden und Geschäftspartner,

14 October, 2021

Update | Plastic wrapping is definitively banned for Press & Mail from the…

Liebe Kunden und Geschäftspartner,

7 October, 2021

Update | Direct Mail to France – DESTINEO with posting date from 1st of…

Liebe Kunden und Geschäftspartner,

27 August, 2021

Update | Surcharge adjustments valid from 1st of September 2021

Liebe Kunden und Geschäftspartner,

11 June, 2021

Update | Summer Sales in France

Liebe Kunden und Geschäftspartner,

Service Updates

26 January, 2023

Peru – Disruption to postal services

Servicios Postales del Perú (Serpost), wishes to inform other Union member countries and their designated operators that, owing to the civil unrest and…
13 January, 2023

Macao, China – Back to normal

​the People’s Republic of China’s designated operator for Macao, asks us to inform other Union member countries and their designated operators that the…
13 January, 2023

Israel – Update concerning mail distribution and collection

​Israel Postal Company, would like to inform other Union member countries and their designated operators that mail distribution and collection…
4 January, 2023

Hong Kong, China – Resumption of advice of delivery service

Hongkong Post, the People's Republic of China's designated operator for the territory of Hong Kong, asks us to inform other Union member countries and…
3 January, 2023

Malaysia – Heavy rain and widespread flooding

Pos Malaysia asks us to inform other Union member countries and their designated operators that the country is experiencing heavy rain and widespread…

3 January, 2023

Costa Rica – IT issues

Correos de Costa Rica wishes to inform other Union member countries and their designated operators that, with effect from 10 December 2022, it is…
3 January, 2023

Pakistan – Update on postal services following flooding

Pakistan Post wishes to inform other Union member countries and their designated operators that the delays and disruption to mail operations are under…
3 January, 2023

Thailand – Illegal barcodes

Thailand Post would like to inform other Union member countries and their designated operators that the series of barcodes starting in "UT" and ending in…

3 January, 2023

Thailand – End of flooding

Thailand Post would like to inform other Union member countries and their designated operators that the rain in the southern part of Thailand has now…
3 January, 2023

Hong Kong, China – Resumption of normal delivery process for items…

Hongkong Post, the People's Republic of China's designated operator for the territory of Hong Kong, asks us to inform other Union member countries and…

3 January, 2023

Malaysia – Back to normal

Pos Malaysia, asks us to inform other Union member countries and their designated operators that the situation has returned to normal and all postal…
28 December, 2022

Macao, China – Disruption owing to COVID-19

​Macao Post informs other Union member countries and their designated operators that, in view of the latest developments in Macao with regard to COVID-19…
27 December, 2022

Thailand – Flooding

Thailand Post would like to inform other Union member countries and their designated operators that, since 19 December 2022, continuing rain in the…
26 December, 2022

Malta – Back to normal

MaltaPost wishes to inform other Union member countries and their designated operators that the industrial dispute with its last-mile delivery staff has…
15 December, 2022

United Kingdom – Update on strikes

Royal Mail, wishes to provide other Union member countries and their designated operators with updated information concerning industrial action in…

1 December, 2022

Italy –Strike

Poste Italiane, would like to inform other Union member countries and their designated operators that a 24-hour strike, commencing at 00.01 CET on 2…

1 December, 2022

Malta – Industrial dispute

​MaltaPost p.l.c., wishes to inform other Union member countries and their designated operators that, since 1 November 2022, it has been experiencing an…
21 November, 2022

Australia – Resumption of sea mail services at AUSYDE IMPC

Australia Post asks us to inform other Union member countries and their designated operators that inbound operations at its Sydney sea mail office of…

14 November, 2022

Aruba – End of strike

​Post Aruba, wishes to inform other Union member countries and their designated operators that the postal workers' strike has ended and that postal…
7 November, 2022

Thailand – Update on disruption due to flooding

​Thailand Post, would like to inform other Union member countries and their designated operators that only two areas (postcodes 13XXX and 34XXX) continue…
4 November, 2022

Hong Kong, China – Tropical cyclone

Hongkong Post asks us to inform other Union member countries and their designated operators that a cyclone warning relating to Tropical Storm Nalgae was…

3 November, 2022

Thailand – Lifting of state of emergency

Thailand Post would like to inform other Union member countries and their designated operators that the Thai Government has lifted the state of emergency…
2 November, 2022

Ukraine – Update on the situation of postal operations

The designated operator of Ukraine, Joint Stock Company "Ukrposhta", asks us to provide other Union member countries and their designated operators with…

2 November, 2022

Belgium - Strike

A national strike affecting all sectors and industries is scheduled to take place in Belgium on November 9. We expect this to cause significant disruption…

28 October, 2022

Germany – Challenges in delivering letter-post items

Deutsche Post, would like to inform other Union member countries and their designated operators that, owing to increasing COVID-19 infections among its…
11 October, 2022

Spain – Update on the status of mail routes and the state of emergency

The designated operator of Spain, S.E. Correos y Telégrafos, asks us to inform other Union member countries and their designated operators that, in…

11 October, 2022

Canada – Back to normal

Canada Post asks us to inform other Union member countries and their designated operators that it has now resumed operations in the areas that were…
11 October, 2022

Denmark – Resumption of mail services to and from Belarus and the Russian…

PostNord Danmark, asks us to inform other Union member countries and their designated operators that mail services to and from Belarus and the Russian…

11 October, 2022

Thailand – Update on disruption due to flooding

Thailand Post would like to inform other Union member countries and their designated operators that it has now closed its force majeure case relating to…
4 October, 2022

Thailand – Update on disruption due to flooding

Thailand Post, would like to inform other Union member countries and their designated operators that it has now closed its force majeure case relating to…

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