Service-Updates

Coronavirus: Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein. Hier mehr erfahren

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Local Updates

8 July, 2022

Update | India – Plastic ban

6 July, 2022

Update | Direct Mail to France - DESTINEO - Posting date required again

1 July, 2022

Update | Dieselzuschläge - Fuel surcharges

Update | Dieselzuschläge

30 June, 2022

Update | Unnötige Nachforschungsanträge vermeiden

 

3 June, 2022

Update | e-PAQ Select | Belgium (PostNL) – Delivery Notification

Liebe Kunden und Geschäftspartner,

1 June, 2022

Update | Asendia Shipping System Update on 15th June

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30 March, 2022

Update | Surcharge adjustments valid from 1st of April 2022

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1 March, 2022

Update | Mail, parcels and press items to Russia and Ukraine

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28 January, 2022

Update | Direct Mail to France – DESTINEO Integral without posting date

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12 January, 2022

Update | ePAQ Select | Delays in Southwest France due to bad weather…

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12 January, 2022

Update | ePAQ Select | Delays in Australia due to flooding on Fraser Coast

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17 December, 2021

Update | Surcharge adjustments valid from 20th of December 2021

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25 November, 2021

Update | Opening hours and last posting dates Christmas & New Year

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18 November, 2021

Update | Surcharge adjustments valid from 1st of December 2021

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27 October, 2021

Update | ePAQ Select | Delay in France due to Strike

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14 October, 2021

Update | Plastic wrapping is definitively banned for Press & Mail from the…

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7 October, 2021

Update | Direct Mail to France – DESTINEO with posting date from 1st of…

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27 August, 2021

Update | Surcharge adjustments valid from 1st of September 2021

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11 June, 2021

Update | Summer Sales in France

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28 May, 2021

Update | Surcharge adjustments valid from 1st of June 2021

Liebe Kunden und Geschäftspartner,

Service Updates

4 October, 2022

Thailand – Update on disruption due to flooding

Thailand Post, would like to inform other Union member countries and their designated operators that it has now closed its force majeure case relating to…
4 October, 2022

Cayman Islands / Back to normal

​Cayman Islands Postal Service, asks us to inform other Union member countries and their designated operators that, having ensured that none of its postal…
4 October, 2022

Canada – Hurricane Fiona in Atlantic Canada Update

Canada Post, asks us to inform other Union member countries and their designated operators that Hurricane Fiona has brought devastation to the Atlantic…

28 September, 2022

Cayman Islands – Hurricane Hermine

Cayman Islands Postal Service, asks us to inform other Union member countries and their designated operators that the Government of the Cayman Islands has…
16 September, 2022

Royal Mail (GB) - Additional bank holiday 19/Sep

Royal Mail Group (including Royal Mail and Parcelforce Worldwide), wishes to inform other Countries and Designated Operators that following the…

15 September, 2022

Australia – National public holiday

Australia Post, asks us to inform other Union member countries and their designated operators that Australia will hold a National Day of Mourning to…

15 September, 2022

New Zealand – One-off national public holiday

New Zealand Post, asks us to inform other Union member countries and their designated operators that the Government of New Zealand has announced a one-off…

15 September, 2022

Canada – One-off national public holiday

​Canada Post, asks us to inform other Union member countries and their designated operators that Canada will hold a National Day of Mourning to…
13 September, 2022

Thailand – Floods

Thailand Post, would like to inform other Union member countries and their designated operators that, as a result of very heavy rain, there have been…

13 September, 2022

Italy – Strike

Poste Italiane, would like to inform other Union member countries and their designated operators that a 24-hour strike, commencing today at 00.01 CEST…

13 September, 2022

Sri Lanka – Back to normal

​The designated operator of Sri Lanka, the Department of Posts, wishes to inform other Union member countries and their designated operators that postal…
7 September, 2022

Korea (Rep.) – Resumption of outbound

Korea Post, asks us to inform other Union member countries and their designated operators that the processing of outbound airmail items to the countries…

2 September, 2022

Pakistan – Flooding

Pakistan Post, wishes to inform other Union member countries and their designated operators that certain areas of the country are currently affected by…

2 September, 2022

Indonesia – Lifting of measures to minimize the spread of COVID-19

​Pos Indonesia, wishes to inform other Union member countries and their designated operators that the state of emergency with regard to COVID-19 has been…
1 September, 2022

Hong Kong, China – Back to normal

​Hongkong Post, the People’s Republic of China’s designated operator for the territory of Hong Kong, asks us to inform other Union member countries and…
26 August, 2022

Hong Kong, China – Tropical storm

Hongkong Post, the People's Republic of China's designated operator for the territory of Hong Kong, asks us to inform other Union member countries and…
23 August, 2022

Thailand – Extension of state of emergency

Thailand Post, would like to inform other Union member countries and their designated operators that, although a number of measures to prevent the spread…
19 August, 2022

New Caledonia – Back to normal

Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia, wishes to inform other Union member countries and their…
12 August, 2022

Chile – Back to normal

CorreosChile asks us to inform other Union member countries and their designated operators that the adverse weather conditions have subsided, allowing…
12 August, 2022

United Kingdom – Strikes

Royal Mail wishes to inform other Union member countries and their designated operators that postal workers have called four 24-hour strikes commencing at…

12 August, 2022

Afghanistan– Resumption of postal operations

Afghan Post asks us to inform other Union member countries and their designated operators that its inbound and outbound international postal services have…

8 August, 2022

Panama – Update on postal operations

Correos de Panamá asks us to inform other Union member countries and their designated operators that, with effect from 1 September 2022, the operations of…

5 August, 2022

Morocco – Delays in the customs clearance of international postal items

To facilitate the processing and clearance of international postal items containing goods destined for Morocco, designated operators must take all…
5 August, 2022

Samoa – Lifting of state of emergency

Samoa Post asks us to inform other Union member countries and their designated operators that Samoa has lifted the state of emergency and its…
2 August, 2022

Australia – Back to normal

Australia Post wishes to inform other Union member countries and their designated operators that the processing of inbound letter and parcel items will…
22 July, 2022

Canada – Resumption of normal procedures for signature items

​Canada Post, asks us to inform other Union member countries and their designated operators that it has reinstated normal procedures for signature items…
18 July, 2022

Macao, China – Update on the state of immediate COVID-19 prevention

Macao Post, the People's Republic of China's designated operator for Macao, asks us to inform other Union member countries and their designated operators…
18 July, 2022

Chile – Adverse weather conditions

CorreosChile, asks us to inform other Union member countries and their designated operators that adverse weather conditions may lead to delays in the…
15 July, 2022

Australia – Back to normal

​Australia Post asks us to inform other Union member countries and their designated operators that the extreme weather conditions and flooding across New…
15 July, 2022

Israel – Delays in handling of shipments due to visit by the US President

​Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to a visit to Israel by the President…