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Service-Updates

Coronavirus:
Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein.

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Lokal Updates

1 April, 2021

Update | Opening hours Easter holidays 2021

Liebe Kunden und Geschäftspartner,

29 March, 2021

Update | Colissimo parcels to France - Opening days for Easter in Erstein

Liebe Kunden und Geschäftspartner,

26 March, 2021

Update | Surcharge adjustments valid from 1st of April 2021

Liebe Kunden und Geschäftspartner,

10 February, 2021

Update | Delays due to weather conditions

Liebe Kunden und Geschäftspartner,

4 February, 2021

Update | Direct Mail to France – DESTINEO Integral without posting date

Liebe Kunden und Geschäftspartner,

29 January, 2021

Update | Surcharge adjustments valid from 1st of February 2021

Liebe Kunden und Geschäftspartner,

23 December, 2020

Update | Surcharge adjustments valid from 1st of January 2021

Liebe Kunden und Geschäftspartner,

18 December, 2020

Update | Availability Asendia Tracking

Liebe Kunden und Geschäftspartner,

10 December, 2020

Update Breaking news | Colissimo parcels to France – DHL announced…

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Colissimo parcels to France - Deliveries during peak season 2020

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Opening Hours and Holidays 20th of November 2020

Liebe Kunden und Geschäftspartner,

19 November, 2020

Update | Brexit information 11th of November 2020

Liebe Kunden und Geschäftspartner,

6 November, 2020

Update | Suspended countries 6th of November 2020

Liebe Kunden und Geschäftspartner,

27 October, 2020

Update | Colissimo Pakete Frankreich – Einlieferungen und Zustellungen…

Liebe Kunden und Geschäftspartner,

19 October, 2020

Update | Neuer Prozess für kontaktlose Zustellung - Colissimo Pakete…

Liebe Kunden und Geschäftspartner,

5 October, 2020

Update | Direct Mail to France - DESTINEO Intégral in KUBs

Liebe Kunden und Geschäftspartner,

2 October, 2020

Update | New surcharges for Chile, New Zealand and Taiwan valid from 5th…

Liebe Kunden und Geschäftspartner,

11 September, 2020

Update | New surcharge for Portugal valid from 14th of September 2020

Liebe Kunden und Geschäftspartner,

14 August, 2020

Update | Surcharge adjustments for Canada and the USA valid from 17th of…

Liebe Kunden und Geschäftspartner,

Service Updates

20 April, 2021

Slovenia – Extension of lockdown

Pošta Slovenije, wishes to inform other Union member countries and their designated operators that, as a result of concerns about the course of the…

20 April, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

15 April, 2021

Saint Vincent and the grenadines – Activity of La Soufrière Volcano

SVG Post, asks us to inform other Union member countries and their designated operators that there is currently an emergency situation in the country…

15 April, 2021

Czech Rep. – End of national lockdown

Česká pošta s.p., would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 597/2020 has now…

15 April, 2021

Chile – Suspension of postal services to and from other South American…

CorreosChile, asks us to inform other Union member countries and their designated operators that, owing to the increasing number of COVID-19 cases, the…

15 April, 2021

Croatia - New delivery procedure

Croatian Post, would like to inform other Union member countries and their designated operators that, as of 5 April 2021, it has introduced a special…

9 April, 2021

Israel – End of lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 13/2021 of 11…
9 April, 2021

New Caledonia – End of gradual lifting of lockdown

The designated operator of New Caledonia, OPT-NC, wishes to inform other Union member countries and their designated operators that the gradual lifting of…
9 April, 2021

Indonesia – Flooding

Pos Indonesia, asks us to inform other Union member countries and their designated operators that heavy rain in East Nusa Tenggara Province on Sunday, 4…

8 April, 2021

Honduras – Resumption of inbound international mail processing

Empresa de Correos de Honduras (Honducor), asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

7 April, 2021

Latvia – Lifting of state of emergency

Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian Government has lifted the state of…
7 April, 2021

Chile – Measures to limit the spread of COVID-19

CorreosChile, asks us to inform other Union member countries and their designated operators that, owing to the increasing number of COVID-19 cases, the…
6 April, 2021

Bermuda – Measures to limit the spread of COVID-19

Bermuda Post Office, wishes to inform other Union member countries and their designated operators that staff at Bermuda's office of exchange have been…
6 April, 2021

New Caledonia – Progressive lifting of lockdown

The designated operator of New Caledonia, OPT-NC, wishes to inform other Union member countries and their designated operators that the confinement…

6 April, 2021

Lithuania – Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian…

6 April, 2021

Belgium – Update on measures to limit the spread of COVID-19

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that, on 24 March 2021, given the…

6 April, 2021

Czech Rep. – Extension of state of emergency

The designated operator of the Czech Republic, Česká pošta, would like to inform other Union member countries and their designated operators that, owing…

6 April, 2021

Poland – Lockdown

The designated operator of Poland, Poczta Polska, would like to inform other Union member countries and their designated operators that, owing to the…

26 March, 2021

Brazil – Emergency 10-day holiday

Empresa Brasileira de Correios e Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to the critical…

25 March, 2021

Australia – Extreme weather conditions

Australia Post, asks us to inform other Union member countries and their designated operators that flooding and extreme weather conditions are affecting…

23 March, 2021

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

22 March, 2021

Brazil – Emergency 10-day holiday

Empresa Brasileira de Correios e Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to the critical…

19 March, 2021

Slovakia – Extension of state of emergency

Slovenská Pošta would like to inform other Union member countries and their designated operators that, owing to the severity of the current situation in…

18 March, 2021

New Zealand – Return to Alert Level 1

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that the entire…
18 March, 2021

Malta – Update on measures to limit the spread of COVID-19

The designated operator of Malta, MaltaPost p.l.c., wishes to remind other Union member countries and their designated operators that, owing to the…

18 March, 2021

Thailand – Measures to limit the spread of COVID-19

Thailand Post, would like to inform other Union member countries and their designated operators that, to minimize the spread of COVID-19, the Government…

16 March, 2021

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

16 March, 2021

Italy – Issues with parcel-post items

Poste Italiane, wishes to inform other Union member countries and their designated operators that, owing to very high and unexpected parcel volumes…

16 March, 2021

Slovenia Post (SI) - Further Lockdown extension

Pošta Slovenije (Slovenia Post) wishes to inform other postal operators of the continuation of the exceptional event No 05 through another extension of…

12 March, 2021

Sri Lanka – Return to normal

Sri Lanka Posts wishes to inform all other Union member countries and their designated operators that the restrictions imposed on postal operations as a…

11 March, 2021

Estonia – Measures to minimize the spread of COVID-19

The Estonian Post, would like to inform other Union member countries and their designated operators that the Estonian government declared a nationwide…

10 March, 2021

Mauritius – Lockdown

Mauritius Post wishes to inform other Union member countries and their designated operators that, in order to fight against the resurgence of COVID-19, in…

9 March, 2021

Antigua and Barbuda – Return to normal

The designated operator of Antigua and Barbuda, the General Post Office, asks us to inform other Union member countries and their designated operators…
9 March, 2021

New Caledonia – Signature for delivery

OPT-NC, wishes to inform other Union member countries and their designated operators that a strict lockdown has been decreed in New Caledonia, effective…

2 March, 2021

Indonesia – – Return to normal following earthquake and severe weather and…

The designated operator of Indonesia, Pos Indonesia, wishes to inform other Union member countries and their designated operators that the major road…
2 March, 2021

Czech Rep. – Extension of state of emergency

The designated operator of the Czech Republic, Česká pošta, would like to inform other Union member countries and their designated operators that, in…

1 March, 2021

New Zealand – Update on measures to limit the spread of COVID-19

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that, as a result…

1 March, 2021

Antigua and Barbuda – Temporary shutdown due to COVID-19

The General Post Office, asks us to inform other Union member countries and their designated operators that it has been closed down by the Ministry of…
1 March, 2021

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

1 March, 2021

Croatia – Lifting of measures to limit the spread of COVID-19

The designated operator of Croatia, Croatian Post, would like to inform other Union member countries and their designated operators that the measures…
1 March, 2021

Lithuania – Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian…
26 February, 2021

Canada – Update on measures to minimize the spread of COVID-19

The designated operator of Canada, Canada Post, asks us to update other Union member countries and their designated operators on the current status of…
25 February, 2021

New Zealand – Alert Level 2 safety protocols at New Zealand Post sites in…

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that, on the…

19 February, 2021

Barbados – Extension of measures to minimize the spread of COVID-19

The designated operator of Barbados, Barbados Postal Service, would like to inform other Union member countries and their designated operators that the…
18 February, 2021

Hong Kong, China – Lifting of measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the…
18 February, 2021

French Polynesia – Service disruption due to COVID-19

OPT PF - FARE RATA, wishes to inform other Union member ‎countries and their designated operators that, owing to the reduction in the number of flights…

16 February, 2021

Saudi Arabia – Measures to limit the spread of COVID-19

Saudi Post, asks us to inform other Union member countries and their designated operators that, in accordance with the measures taken to minimize the…
16 February, 2021

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

15 February, 2021

Belarus – Stabilization of situation

The designated operator of Belarus, the Republican Unitary Enterprise of Posts "Belpochta", asks us to inform other Union member countries and their…
15 February, 2021

Greece – Reinforced lockdown measures

The designated operator of Greece, Hellenic Post, asks us to inform other Union member countries and their designated operators that, despite the general…

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