Service-Updates

Coronavirus:
Wir sind weiterhin für Sie da! Trotz größter Bemühungen können einige Services dennoch beeinträchtigt sein.

Asendia ist in allen Niederlassungen rund um den Globus betriebsfähig und steht Ihnen wie gewohnt zur Verfügung. Für einige Zielländer gibt es Einschränkungen da die lokalen Post- und Paketnetze zeitweise Engpässe erfahren, oder die Transportwege in das Zielland temporär unterbrochen sind. Aus diesen Gründen kann es zu Verzögerungen in der Zustellung und möglichen Zuschlägen für einzelne Zielländer kommen.

Asendia sucht kontinuierlich nach alternativen Lösungen und bemüht sich evtl. Kostensteigerungen nach Möglichkeit abzuschwächen, während die globale Entwicklung diese Bemühungen zunehmend erschweren. Wir sind bestrebt, unsere Kunden mit den entsprechenden Service-Updates täglich auf dem Laufenden zu halten und unsere Kundenbetreuer stehen in ständigem Dialog mit den betroffenen Kunden.

Wir danken Ihnen im Voraus für Ihr Verständnis und Ihre Geduld in dieser schwierigen Zeit. Wenn Sie Fragen haben, wenden Sie sich bitte an Ihren Account Manager.

Local Updates

14 October, 2021

Update | Plastic wrapping is definitively banned for Press & Mail from the…

Liebe Kunden und Geschäftspartner,

7 October, 2021

Update | Direct Mail to France – DESTINEO with posting date from 1st of…

Liebe Kunden und Geschäftspartner,

27 August, 2021

Update | Surcharge adjustments valid from 1st of September 2021

Liebe Kunden und Geschäftspartner,

11 June, 2021

Update | Summer Sales in France

Liebe Kunden und Geschäftspartner,

28 May, 2021

Update | Surcharge adjustments valid from 1st of June 2021

Liebe Kunden und Geschäftspartner,

6 May, 2021

Update | Planned Downtime | Asendia Tracking between 7 May 2021 to 9 May…

Liebe Kunden und Geschäftspartner,

30 April, 2021

Update | Surcharge adjustments valid from 1st of May 2021

Liebe Kunden und Geschäftspartner,

1 April, 2021

Update | Opening hours Easter holidays 2021

Liebe Kunden und Geschäftspartner,

29 March, 2021

Update | Colissimo parcels to France - Opening days for Easter in Erstein

Liebe Kunden und Geschäftspartner,

26 March, 2021

Update | Surcharge adjustments valid from 1st of April 2021

Liebe Kunden und Geschäftspartner,

10 February, 2021

Update | Delays due to weather conditions

Liebe Kunden und Geschäftspartner,

4 February, 2021

Update | Direct Mail to France – DESTINEO Integral without posting date

Liebe Kunden und Geschäftspartner,

29 January, 2021

Update | Surcharge adjustments valid from 1st of February 2021

Liebe Kunden und Geschäftspartner,

23 December, 2020

Update | Surcharge adjustments valid from 1st of January 2021

Liebe Kunden und Geschäftspartner,

18 December, 2020

Update | Availability Asendia Tracking

Liebe Kunden und Geschäftspartner,

10 December, 2020

Update Breaking news | Colissimo parcels to France – DHL announced…

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Colissimo parcels to France - Deliveries during peak season 2020

Liebe Kunden und Geschäftspartner,

23 November, 2020

Update | Opening Hours and Holidays 20th of November 2020

Liebe Kunden und Geschäftspartner,

19 November, 2020

Update | Brexit information 11th of November 2020

Liebe Kunden und Geschäftspartner,

6 November, 2020

Update | Suspended countries 6th of November 2020

Liebe Kunden und Geschäftspartner,

27 October, 2020

Update | Colissimo Pakete Frankreich – Einlieferungen und Zustellungen…

Liebe Kunden und Geschäftspartner,

19 October, 2020

Update | Neuer Prozess für kontaktlose Zustellung - Colissimo Pakete…

Liebe Kunden und Geschäftspartner,

5 October, 2020

Update | Direct Mail to France - DESTINEO Intégral in KUBs

Liebe Kunden und Geschäftspartner,

2 October, 2020

Update | New surcharges for Chile, New Zealand and Taiwan valid from 5th…

Liebe Kunden und Geschäftspartner,

11 September, 2020

Update | New surcharge for Portugal valid from 14th of September 2020

Liebe Kunden und Geschäftspartner,

14 August, 2020

Update | Surcharge adjustments for Canada and the USA valid from 17th of…

Liebe Kunden und Geschäftspartner,

Service Updates

11 October, 2021

Hong Kong, China – Disruption to postal services

China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the passage of typhoon Lionrock on 9 October 2021…

11 October, 2021

Belgium – Return to normal after flooding

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that postal services have largely…

11 October, 2021

Macao, China – Return to normal

China, Macao Post, asks us to inform other Union member countries and their designated operators that civil servants in the Macao Special Administrative…

11 October, 2021

Oman – Return to normal after flooding

​Oman Post, would like to inform other Union member countries and their designated operators that postal services have largely returned to normal…
5 October, 2021

Australia – Mail processing delays at Melbourne offices of exchange

Australia Post, asks us to inform other Union member countries and their designated operators that operations at its Melbourne offices of exchange (IMPC…
5 October, 2021

Thailand – Flooding

Thailand Post, would like to inform other Union member countries and their designated operators that, as a result of Tropical Depression Dianmu, there…

5 October, 2021

French Polynesia – End of lockdown

The designated operator of French Polynesia, OPT-PF – Fare Rata, wishes to inform other Union member countries and their designated operators that the…

5 October, 2021

Oman – Flooding

Oman Post, would like to inform other Union member countries and their designated operators that, as a result of tropical cyclone Shaheen, numerous areas…

5 October, 2021

Macao, China – Update on measures with regard to COVID-19

China, Macao Post, asks us to inform other Union member countries and their designated operators that, in order to minimalize the threat of COVID-19, the…

5 October, 2021

Sri Lanka – Lifting of national lockdown

Sri Lanka Department of Posts, wishes to inform other Union member countries and their designated operators that the Government of Sri Lanka has…

5 October, 2021

Fiji – Update on postal services

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that the border restrictions on the main island (Viti Levu)…
1 October, 2021

Barbados – Measures to minimize the spread of COVID-19

Barbados Postal Service, would like to inform other Union member countries and their designated operators that the Government of Barbados has instituted a…
1 October, 2021

Macao, China – State of immediate prevention with regard to COVID-19

​China, Macao Post, asks us to inform other Union member countries and their designated operators that the Macao Special Administrative Region has entered…
1 October, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…
27 September, 2021

Rwanda – Lifting of measures to limit the spread of COVID-19

The designated operator of Rwanda, the National Postal Corporation (Iposita), asks us to inform other Union member countries and their designated…
22 September, 2021

Madagascar – Lifting of measures to limit the spread of COVID-19

The designated operator of Madagascar, Paositra Malagasy, asks us to inform other Union member countries and their designated operators that the state of…
22 September, 2021

Sri Lanka – Extension of national lockdown

The designated operator of Sri Lanka, the Department of Posts, wishes to inform other Union member countries and their designated operators that, in order…
22 September, 2021

Philippines – New measures to limit the spread of COVID-19

PHLPost, asks us to inform other Union member countries and their designated operators that, with effect from 16 to 30 September 2021 and in order to…

17 September, 2021

New Caledonia – Strict lockdown

The Office of Posts and Telecommunications (OPT-NC), wishes to inform other Union member countries and their designated operators that the Government of…
17 September, 2021

Sri Lanka – Extension of national lockdown

The designated operator of Sri Lanka, the Department of Posts, wishes to inform other Union member countries and their designated operators that, in order…
17 September, 2021

Vietnam – Update on measures to limit the spread of COVID-19

The designated operator of Viet Nam, VNPost, wishes to inform other Union member countries and their designated operators that operations at the VNSGNB…

6 September, 2021

French Polynesia – Extension of lockdown

The designated operator of French Polynesia, OPT-PF – Fare Rata, wishes to inform other Union member countries and their designated operators that the…
6 September, 2021

Sri Lanka – Extension of national lockdown

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that the…

3 September, 2021

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

30 August, 2021

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…
30 August, 2021

Cayman Islands – Resumption of postal services – Tropical Storm Ida

The designated operator of the Cayman Islands, Cayman Islands Postal Service, asks us to inform other Union member countries and their designated…

27 August, 2021

Cayman Islands – Suspension of postal services

Cayman Islands Postal Service asks us to inform other Union member countries and their designated operators that it has suspended all postal services as…

27 August, 2021

French Polynesia – Lockdown

The designated operator of French Polynesia, OPT PF – FARE RATA, wishes to inform other Union member ‎countries and their designated operators that a…
26 August, 2021

Afghanistan – Suspension of postal services

​Afghan Post asks us to inform other Union member countries and their designated operators that, owing to the current situation at Kabul International…
25 August, 2021

Cayman Islands – Resumption of postal services – Tropical Depression Grace

Cayman Islands Postal Service asks us to inform other Union member countries and their designated operators that it has restored all postal services,…
25 August, 2021

Viet Nam – Update on measures to limit the spread of COVID-19

The designated operator of Viet Nam VNPost, wishes to inform other Union member countries and their designated operators that the Vietnamese government is…

25 August, 2021

Greece – Customs operations back to normal

Hellenic Post asks us to inform other Union member countries and their designated operators that the technical issues with the interface between its own…
25 August, 2021

Australia – Temporary closure of Sydney office of exchange

Australia Post asks us to inform other Union member countries and their designated operators that, for reasons relating to COVID-19, the Sydney office of…

24 August, 2021

Sri Lanka - New measures to limit the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that the…

24 August, 2021

Vanuatu – Update on state of emergency

Vanuatu Post wishes to inform other Union member countries and their designated operators that the Vanuatu Government has extended the state of emergency…

20 August, 2021

Jamaica – Disruption to ICT infrastructure

Jamaica Post wishes to inform other Union member countries and their designated operators that it has been experiencing Internet connectivity problems…

20 August, 2021

New Zealand – Measures to limit the spread of COVID-19

New Zealand Post asks us to inform other Union member countries and their designated operators that, with effect from 23.59 (local time) on 17 August…

19 August, 2021

Macao, China – Resumption of delivery services

Macao Post asks us to inform other Union member countries and their designated operators that delivery services have resumed with effect from 18 August…

18 August, 2021

Jamaica – Extension of national curfew

Jamaica Post wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

18 August, 2021

Greece – Technical issues with customs procedures

Hellenic Post asks us to inform other Union member countries and their designated operators that it has been experiencing technical issues with the…
18 August, 2021

Lebanon – Nationwide Internet connectivity problems

​LibanPost wishes to inform other Union member countries and their designated operators that it is currently experiencing nationwide Internet connectivity…
17 August, 2021

Cayman Islands – Suspension of postal services – Tropical Depression Grace

Cayman Islands Postal Service asks us to inform other Union member countries and their designated operators that it has suspended all postal services as…
16 August, 2021

Sri Lanka - New measures to limit the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that,…

12 August, 2021

Philippines – Lockdown

The designated operator of the Philippines, PHLPost, asks us to warn other Union member countries and their designated operators to expect possible delays…

5 August, 2021

Indonesia – Customs regulation changes

Pos Indonesia wishes to inform other Union member countries and their designated operators of the changes to national customs regulations effective 1…

4 August, 2021

Macao, China – Measures to limit the spread of COVID-19

China, Macao Post asks us to inform other Union member countries and their designated operators that the Macao Special Administrative Region has entered a…

2 August, 2021

Chile – Outbound international mail restrictions

CorreosChile wishes to provide other Union member countries and their designated operators with an updated list of airports to which it is currently…

2 August, 2021

Rwanda – Measures to limit the spread of COVID-19

The designated operator of Rwanda, the National Postal Corporation (Iposita), asks us to inform other Union member countries and their designated…

2 August, 2021

Jamaica – Extension of national curfew

Jamaica Post wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

23 July, 2021

Luxembourg – Extreme flooding

Post Luxembourg, asks us to inform other Union member countries and their designated operators that exceptionally heavy rain has caused extreme flooding…